You can see and download everything we hold on you yourself, from your account, at any time. That is the fastest route and it is the complete record.

Log in at theyachtweek.com and open Edit profile. At the bottom is a panel headed Danger zone — the Go off radar button opens a dialogue listing what we currently hold on you, category by category with a count for each, and offers Download my data: a spreadsheet of the personal details we hold about you.

Downloading deletes nothing. Take the copy, then choose Keep my profile and your account stays exactly as it was.

The spreadsheet contains your own data only. It leaves out what is not yours to receive even though it touches your record — other guests' names on a shared booking, for example — and internal system references, which are secrets rather than personal data.

We do not send personal data out by email. We cannot reliably confirm who is behind an email address, and logging in proves it is you in a way an email cannot. That is why the download sits behind your account.

Two options, and either is fine.

Have us delete the account instead. If what you actually want is to be gone rather than to read the file, tell us and we will action it — see How do I delete my Yacht Week account?

Ask us anyway. If you cannot log in and you do want the copy, write to [email protected] and tell us the name and email address you booked under. We will verify who you are another way and provide it. That takes longer — the law allows up to one month and we would rather give you the statutory position than a shorter promise we might miss — but the right exists and we are not going to make the button the only way to use it.

Ski Week is a separate company holding separate records, with its own download on its own site. Doing this here does not cover that account. Its answers are at help.theskiweek.com.